Shipping and Returns
FREE SHIPPING ON ALL UK ORDERS!
Beautiful packaging included with your order.
What can i say, I'm an artist and i love to send lovely things! It's a part of my dna!🤷🏽♀️
So all your orders are sent to you in gorgeous, planet friendly, plastic free, packaging 💌.
In keeping with the MTS mission statement, of being an actively sustainable brand with a policy to reduce waste in fashion (I want to be a part of the solution to our current environmental crisis.) All orders are handmade to order. Which means that your order can take up to 2 weeks to be dispatched. I promise that the quality and love poured into each item is worth the wait! ❤.
With the current Covid-19 situation, we are working hard to ensure our manufactures are safe and are adhering to the necessary precautions when handling and producing your orders.
All swimsuit orders will be packaged in branded More than swim UK eco friendly biodegradable packaging.
How to dispose of your packaging.
The grey outer packaging, stickers and cards are recyclable and brown paper packaging can ALL be disposed of in the recycling bins.
Recyclable by definition means: "Waste or materials can be processed and used again."
All UK orders should arrive within:
Small packages are £5.99 Standard postage and packaging.
And all swimwear is sent via Special Delivery postage and packaging.
Arrival should be 2-7 days from dispatch notification.
Rest of the World
International tracked and signed for
7-14 days from dispatch £16.00
Please return your order within 7 days delivery date in unused, pristine condition with original tags attached and hygienic sticker intact. Please note that all, face coverings and beauty purchases are considered final sale and are not eligible for return or exchange.
Please return your swimsuit it it's original packaging with all your original paperwork that came with your order. If you do not have the original paperwork, please add a note with your name, order number and email address. Please return it back to the address below:
More Than Swim UK Rtns, 257 Rocky Lane, Nechells, Birmingham, B7 5EY UK.
I aim to process all returns within 2-3 weeks of receipt and will notify you via email when it has processed. I will process returns and refunds as soon as we receive them. Please allow upto 2-3 weeks for the refund to appear on your credit card statement.
All refunds exclude all delivery costs. I do not cover return costs and are not liable for undelivered/lost returns, therefore recommend using a tracked service and obtaining the postal receipt.
Items that are not in a condition suitable for resale (i.e. used, washed, soiled or damaged), will not be refunded and will be sent back to you.